Frequently Asked Questions

How long will it take?

Orders are typically processed and shipped within 2 business days.
Shipping times may vary depending on the selected carrier and the time of year. Please note that weekends, holidays, and weather conditions can affect delivery times and may cause delays beyond our control.

Can you make me a custom design?  

We’re committed to helping you get exactly what you’re looking for. If there’s a design you don’t see on our site, feel free to contact us at info@legacycutsshop.com —we’ll do our best to bring your vision to life!

How much is shipping?

Shipping costs are determined by several factors, including the weight and dimensions of the package, shipping destination (zone), and the selected carrier and service level.

Free Standard Shipping is available on orders of $50 or more, but only within the continental United States.

Orders shipped to Alaska, Hawaii, Puerto Rico, or Canada will incur an additional $5 shipping fee.

Please note that expedited shipping options are not eligible for free shipping.

What carriers do you use for shipping? 

We ship using USPS and UPS, depending on the type and quantity of items in your order.

Can you engrave both sides of the tumbler?

We are able to engrave both sides of the tumbler. However, this is a custom request so please contact us for details.

Do you offer bulk discounts?

We love to support businesses! If you have an order of more than 10 tumblers,  we can provide a bulk discount price. Please  contact us for details.