Shipping policy

Shipping costs are determined by several factors, including the weight and dimensions of the package, shipping destination (zone), and the selected carrier and service level.

Free Standard Shipping is available on orders of $50 or more, but only within the continental United States.

Orders shipped to Alaska, Hawaii, Puerto Rico, or Canada will incur an additional $5 shipping fee.

Please note that expedited shipping options are not eligible for free shipping.

We ship using USPS and UPS, depending on the type and quantity of items in your order.

Delivery & Lost Package Policy

Once an order is handed over to the carrier, it is no longer under our control. If your package is marked as delivered but cannot be found, please take the following steps:

• Check around your property, including doors, porches, front desks, and mailboxes, as carriers sometimes leave packages in hidden or secure spots.

• Ask household members or neighbors in case the package was received on your behalf.

Lost or undelivered items will be reviewed on a case-by-case basis. 

Please note: Orders marked as “Delivered” in the tracking history will not be refunded or replaced.